BCI selected NetImex after a rigorous evaluation process which included page navigation, security issues, management control and customer ease of use.
BCI was established in 1937, and is Chile’s fourth largest bank in terms of loans, enjoying a well-earned reputation as a local universal bank servicing retail and wholesale markets.
BCI’s Patricio Salinas says, “We view the internet as an important channel to better serve our clients, “making their lives easier ‘, and also as major revenue source for the bank. The number of BCI customers using the internet has increased by 30% and we are averaging 85,000 visits per month. With our faith and commitment to the internet, it was only naturally that we looked to extend web services to our corporate trade services customers. A tried and tested innovative solution with rich functionality, NetImex is a perfect fit. We foresee the implementation of an automated trade services empowering us to offer even better customer service while enabling the Bank to aggressively complete with much larger national and regional financial institutions, all the while bringing significant revenue to BCI.”
