Event terms and conditions


GTR’s terms and conditions for conferences are set out in full below. Please refer to your booking conditions for details.


Bookings and cancellations

Bookings and queries:

Please book online at www.gtreview.com/events

If you have any problems or queries with your booking, please contact the team at events@gtreview.com or on +44 (0)20 86739666 (lines open Monday-Friday 09:00-17:00 GMT).


Booking confirmation will be sent to you immediately for all bookings.  If you have not received an email confirmation within 24 hours of making the booking, please contact the team at events@gtreview.com or on +44 (0)20 86739666.

Payment terms and conditions:

Payment (including VAT) must be made in full prior to the start of the conference. GTR retains the right to refuse entry in case of non-payment.

Payment can be made through Credit Card online, via telephone or by sending our Events team a completed Credit Card Authorisation form.

All delegates who have not paid prior to the conference will be denied entry.

Should you have any queries, please contract our team at events@gtreview.com or on +44 (0)20 86739666.


If you cannot attend a conference, you can transfer your place to another individual. Places can be transferred at any time up to and including the day of the conference. Please note an additional charge may be applicable if the new attendee is not entitled to the same rate.

A delegate place can be transferred to another conference, if the request to us is received more than 5 working days before the conference. Please note additional charges may be applicable. A delegate can only transfer their place a maximum of two times, after which they will incur a 20% administration fee.


All delegate cancellations must be made in writing to events@gtreview.com .

The charge for cancelling your booking is:

  • 1 month before the conference: 90% refund of the full cost
  • 5 or more working days before the conference: 80% refund of full cost
  • 5 or less working days before the conference: no refund

Non-attendance to a conference will result in no refund.

In the case of the cancellation of the conference or the change of the conference date, GTR will not be held liable for any travel or hotel costs associated with the booking.


Attending the event

Programme changes:

It may be necessary for reasons beyond our control to change the content and timing of the programme, the speakers, the date or the venue at any time prior to the event date.

External speakers alone are responsible for the content of their respective sessions. It is the policy of GTR to give the fullest freedom to contributors/speakers to express their opinions. The opinions expressed by the speakers do not necessarily represent the views of GTR. GTR speakers will make every effort to ensure the validity and accuracy of the information they provide.

Delegate Packs:

Delegate packs are provided for each delegate on the day of the conference, for the sole use of the delegate and may not be reproduced whether in whole or part, shared or distributed by any method whatsoever without prior permission of the copyright owner.

Additional delegate packs can be bought. Please contact our events team at events@gtreview.com or on +44 (0)20 86739666 for more information.

Filming and Sound Recording

GTR reserves the right to film, record or photograph any of the speakers at an event for post event purposes. Delegates are advised that this may result in incidental inclusion of delegates within any recording or photographs.

Safety and Security

Delegates are advised to keep all personal belongings with them at all times during the conference. GTR cannot accept any liabilities for any items lost or stolen during the conference.

All delegates are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas as well as any additional security measures expressed by the venue.

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